Shop Policies

Widewater Soap Company

Shop Policies

Welcome!  I’m so happy to see you in my shop.  Now, let’s get down to business… 


Widewater Soap Company accepts cash, checks and credit using Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal which automatically encrypts your confidential information using the Secure Sockets Layer protocol (SSL) at the highest level commercially available.

You are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

If you’re in Virginia, you’ll notice a 5.3% sales tax charge at checkout. That’s because we’re located in the same state or country. Hey neighbor!

REFUNDS AND RETURNS

Widewater Soap Company is responsible for getting your order to you safely.  If any items arrive damaged, please notify me within three days of arrival for a credit. 

If a product is damaged in shipping, please contact me immediately and I will make it right.  Returns must be made within 7 days after order is received in its original condition and unused. Buyers are responsible for proper packaging. 

In the event that a product, given a sufficient amount of time to arrive, has still not gotten to you and the package is deemed "lost" we will re-ship or refund your order. All packages are insured against loss or damage.

SHIPPING 

There are 4 options:

USPS 2-3 day delivery - Flat $6 per order.

Within 10 miles - we meet halfway.

Within 5 miles I deliver free of charge.

Customer pick up - free.

I ship to the shipping address you supply in checkout. If the buyer supplies an incorrect shipping address, any delays or costs associated with re-shipping packages or loss of goods are the buyer’s responsibility.

If an item is a gift, I can ship directly to the individual. A personal note can be included, all I ask is for the receiver's address and any message is to be included in the "notes" section.

State side orders only.

PRIVACY POLICY

Your privacy matters to us. Our shop has SSL, which adds a layer of security when you enter your information at checkout. Payments are processed by PAY Pal which has a superior level of security on all transactions.

DISCLAIMER

Products and claims presented have not been evaluated by the Food & Drug Administration and are not intended to diagnose, treat, cure or prevent disease. Information provided is for informational purposes only.

For topical use only. Discontinue if rash, redness, or itching occurs. Consult a physician if irritation persists. Do not use if known allergies exist. Keep out of reach of children except under adult supervision. Ask a physician before using if you are pregnant.

Happy Soaping!